Privacy policy

We value your privacy highly. This Privacy Statement explains how we (collectively, "we") collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data can directly or indirectly identify you. Personal data may also be anonymized in connection with information that can directly or indirectly identify you. Personal data that has not undergone irreversible anonymization or aggregation, and whether used consistently with other information, cannot identify you.

Security

We adhere to principles including privacy, legitimacy, and relativity, using and processing minimal data only for defined purposes, and taking technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity, and to promote security, such as monitoring fraudulent activities, investigating suspicious or potential illegal activities, or violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the security of our services.

The following is a description of the types of personal data we may collect and their uses:

What Personal Data We Collect

1. Data You Provide:

We collect personal data from you when you use our products and services or otherwise interact with us, such as creating an account, contacting us, participating in online surveys, using our online help or online chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your payment-related data, such as your credit or debit card number, as well as other account and authentication information, and invoices, delivery, and contact information.

2. Data About Your Use of Our Services and Products:

When you visit our website, we may collect data about the type of device you use, your device's unique computer identifier, your device's IP address, your network, the type of internet device you use to browse, usage information, diagnostic information, and location information. This data may be related to or associated with your installed or accessed products or services, mobile phones, or other devices. Where applicable, our services may use GPS, your IP address resolution, and other technologies to determine the approximate location of your device so that we can improve our products and services.

How We Use Your Personal Data?

Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, provide you with targeted advertising and services, and protect ourselves and our customers.

1. Providing, Improving, and Developing Our Products and Services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and auditing. We process data based on providing products and services to your business and ensuring continuity. If you participate in contests or other promotional activities, we may use the personal data you provide to manage those activities. Some of these activities have additional rules that may contain more information about how we use personal data, so we recommend that you read these rules carefully before participating.

2. Communicating with You:

If you expressly consent in advance, we may use your personal data to send you marketing information related to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer receive emails for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. If you expressly consent in advance, we may contact you to share your personal data with third-party partners who may provide you with marketing information related to our products and services. With your prior explicit consent, we may use your personal data to personalize your experience using our products and services, as well as third-party websites and applications, and to evaluate the effectiveness of our promotional activities.

Note: For any of the above-mentioned uses of data that require your prior explicit consent, you can contact us at any time with your consent.

Definition of Cookies: Cookies are small text files used to store information on web browsing storage devices. Cookies are widely used on computers, mobile phones, and other devices to store and receive identifiers and other information. We consent to the use of other technologies, including browsing data on web devices or devices stored on storage devices, identifiers associated with your device, and other software. In this Cookie Statement, we collectively refer to all these technologies as Cookies. Use of Cookies: We use cookies to provide, protect, and improve our products and services, such as personalizing content, serving and slowing down advertising, understanding user behavior, and providing a safer experience. Please note that we may use specific cookies that result in your use of specific websites and services. Personal Data We Disclose: We provide certain personal data to our strategic partners who work with us on products and services or help us with marketing. We share personal data with these companies only for the purpose of providing or improving our products, services, and advertising; we will not share your personal data with third parties for their own marketing purposes unless you expressly consent. Fulfilling Legal Obligations: Due to outstanding debts under the laws of the European Economic Area or the user's country of residence, or certain legal acts that have already occurred, certain legal obligations need to be fulfilled. Processing Personal Data of Residents of the Economic Area --- As described below, if you reside within the European Economic Area (EEA), we will process your personal data: When we request your consent to the processing of your personal data, such processing will be conducted in accordance with Article 6, paragraph 1 of the General Data Protection Regulation (EU) (GDPR). 2. For Reasonableness or Applicability to These Terms: We may share personal data with all affiliated companies. In the event of a merger, reorganization, acquisition, consolidation, assignment, spin-off, transfer, sale, or elimination of all or part of our business operations (including in connection with any bankruptcy or similar proceedings), we may be able to transfer all personal data to the relevant third parties. We may also disclose personal data if we believe in good faith that disclosure of personal data is reasonably necessary to protect our rights and seek remedial measures, enforce our terms and conditions, investigate fraud, or protect our operations or users' conduct. 3. Legal Compliance and Security or Protection of Other Rights Personal data may be required to be disclosed under law, legal process, litigation, and/or by external public and governmental agencies residing within our territory. We may also disclose our personal data if we believe it is necessary or appropriate for national security, law enforcement, or other public interests. Therefore, you must not collect, use, or disclose data on children under the age of 16. If we discover that we have collected personal data on children under the age of 16 (or the corresponding minimum age as prescribed in the applicable jurisdiction), we will take steps to delete that data. If you discover that you have received personal data from a child under the age of 16, please contact us immediately. Your Rights

We will take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal data we have collected. You also have the right to prevent or stop us from further processing your personal data at any time. You have the right to receive your personal data in a prescribed and standard manner. You may file a complaint with the competent data protection authority that processes your personal data. To protect the privacy and security of your personal data, we may request information from you so that we can verify your identity and right to access such data, and locate and provide the personal data we hold about you. In certain circumstances, applicable laws or regulatory requirements may permit or require us to refuse to provide or delete some or all of the personal data we retain. You can contact us to indemnify your rights free of charge. We will respond to your request within a reasonable timeframe, ultimately within 30 days.

Websites and Services

When customers click on links to access third-party websites with which we have partnerships, we assume no obligation or responsibility due to the third party's privacy policy. Our websites, products, and services may contain links to third-party websites, products, and services, or allow you to access those third-party websites and service providers' websites, products, and services. We are responsible for the privacy practices employed by these third parties, and not for the information or content contained in their products and services. This Privacy Statement applies only to data we collect through our products and services. We recommend that you read the privacy policy of any third party before using their website, product, or service.

Data Security, Defects, and Retention

We take reasonable technical, administrative, and physical security measures designed to protect your data and ensure unauthorized access and proper use of the collected data. We will retain your personal data for the purposes set forth in this Privacy Statement unless required by law for a longer retention period.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to reflect new developments, industry practices, and regulatory requirements. Your continued use of our products and services after the effective date of this Privacy Statement signifies your acceptance of the revised statement. If you do not agree to the revised Privacy Statement, please discontinue using our products or services and contact us to close any accounts you may have created.

Contact

If you have any questions about this Privacy Statement or its implementation, please contact us at +86 13030859393